Terms of Service

Effective Date: January 11, 2025
Last Updated: January 11, 2025

These Terms of Service ("Terms") govern your use of the Norcode website (https://norcode.com) and our AI integration services. By accessing our website or using our services, you agree to be bound by these Terms.

1. About Our Services

Norcode provides AI integration services, business process automation, legacy system integration, and AI strategy consulting primarily to businesses in Northern Ontario. Our services are customized to meet the specific needs of each client.

2. Acceptance of Terms

By accessing and using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

3. Use of Our Website

Permitted Use

You may use our website for legitimate business purposes, including:

• Learning about our AI integration services
• Contacting us for consultations or quotes
• Reading our blog content and resources

Prohibited Use

You agree not to use our website to:

• Violate any applicable laws or regulations
• Transmit harmful, illegal, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Engage in any automated data collection without permission

4. Service Agreements

Specific terms for AI integration services will be outlined in separate service agreements or statements of work. These Terms supplement but do not replace those specific agreements.

Consultations

Initial consultations may be provided free of charge to assess your AI integration needs. The scope and terms of any subsequent services will be detailed in a separate agreement.

5. Intellectual Property

Our Content

All content on our website, including text, graphics, logos, and software, is owned by Norcode or our licensors and is protected by copyright and other intellectual property laws.

Client Work

Intellectual property rights in custom AI solutions and implementations developed specifically for clients will be addressed in individual service agreements.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Disclaimers and Limitations

Service Availability

We strive to maintain website availability but cannot guarantee uninterrupted access. We may temporarily suspend access for maintenance or updates.

Information Accuracy

While we make reasonable efforts to ensure the accuracy of information on our website, we do not warrant that all information is complete, current, or error-free.

AI Technology

AI technologies are rapidly evolving. While we use best practices and industry standards, we cannot guarantee specific outcomes or results from AI implementations.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Norcode shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

9. Indemnification

You agree to indemnify and hold harmless Norcode from any claims, damages, or expenses arising from your use of our website or services in violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts of Ontario.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified Terms.

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13. Termination

We reserve the right to terminate or suspend access to our website or services for violations of these Terms or for any other reason at our sole discretion.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

15. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Norcode regarding the use of our website and services.

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These Terms of Service were last updated on January 11, 2025. We recommend reviewing these terms periodically for any changes.