Privacy Policy

Effective Date: January 11, 2025
Last Updated: January 11, 2025

Norcode ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://norcode.com or use our services.

1. Information We Collect

Personal Information You Provide

We may collect the following personal information when you:

• Contact us through our contact form or email
• Request a consultation or quote
• Subscribe to our newsletter or updates
• Engage with our services

This information may include:

• Name and contact information (email address, phone number)
• Company name and business information
• Project requirements and business needs
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. For more information about Google Analytics, please visit: Google's Privacy Policy.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver our AI integration services
• Send you updates about our services (only if you've opted in)
• Improve our website and services
• Comply with legal obligations
• Protect our rights and the security of our services

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as:

• Email service providers (for contact forms and communications)
• Web hosting providers
• Analytics services (Google Analytics)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

Access and Correction

You may request access to or correction of your personal information by contacting us at mike@norcode.com.

Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

Do Not Track

Our website does not currently respond to "Do Not Track" browser signals.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage information. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

9. International Users

Our services are primarily intended for businesses in Northern Ontario, Canada. If you are accessing our website from outside Canada, please be aware that your information may be transferred to and processed in Canada.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

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This Privacy Policy was last updated on January 11, 2025. We recommend reviewing this policy periodically for any changes.